How we collect, use, and protect your information.

Effective Date: February 16, 2026

1. Introduction

Go AI Labs ("we," "us," or "our") operates the website goailabs.ai and provides AI agent development, deployment, and management services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact form or quiz on our website
• Schedule a discovery call
• Submit a developer application
• Communicate with us via email, phone, or text message
• Become a client and use our services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title or role
• Information about your business needs and challenges

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls
• Provide, maintain, and improve our services
• Send you service-related communications
• Send promotional messages and updates about our services (with your consent)
• Send SMS/text messages if you have opted in (see Section 4)
• Process applications from prospective developers
• Analyze website usage to improve user experience
• Comply with legal obligations

4. SMS/Text Messaging

By opting in to receive text messages from Go AI Labs, you consent to receive SMS/MMS messages from us at the phone number you provide. These messages may include:

• Appointment confirmations and reminders for scheduled discovery calls
• Follow-up communications related to your inquiry
• Service updates and notifications
• Promotional messages about our services and offerings

Message Frequency

Message frequency varies based on your interaction with us. You may receive up to 10 messages per month.

Opt-Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you opt in again.

Help

For help with SMS messaging, reply HELP to any message or contact us at info@goailabs.ai or (314) 784-0756.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.

Carriers

Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

No Sharing of SMS Data

We do not sell, rent, or share your phone number or SMS opt-in consent with third parties or affiliates for marketing purposes. Your opt-in data and consent will not be shared with any third parties.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who help us operate our business (e.g., hosting providers, CRM systems, email delivery services, SMS messaging platforms). These providers are bound by contractual obligations to protect your data.
• Legal requirements: When required by law, subpoena, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security reviews

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Opt-out: Opt out of marketing communications, including SMS messages (reply STOP) and email (click unsubscribe).

To exercise any of these rights, contact us at info@goailabs.ai.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@goailabs.ai
• Phone: (314) 784-0756
• Website: goailabs.ai/contact

Go AI Labs LLC — St. Louis, MO